To report your debit card lost or stolen, please call 1-800-472-3272.
Benefits of Debit Cards
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MasterCard® Automatic Billing Updater (ABU)
MasterCard Automatic Billing Updater (ABU) is a program developed by the card associations that enables the exchange of electronic updated account information among participants that process recurring billing. Participants are able to obtain seamless updates of “card on file” account information. Merchants that participate in the MasterCard ABU program receive updated cardholder information for recurring MasterCard debit card transactions.
Card-On-File (COF) merchants keep card information such as your expiration date and card number to process recurring payments. Lost, stolen and closed card statuses will be communicated to participating COF merchants with whom you have recurring payments advising the merchant the card is no longer valid. Replacement card information will be sent to participating merchants daily to keep recurring payments active.
The Card-On-File service only applies to recurring MasterCard debit card payments. As a result, you will no longer have to contact the merchant to update your card information which will help prevent disruption of your recurring payments. You may opt-out of this feature at any time by contacting your local branch or calling the main office at 724-588-5420 and ask to speak with a Customer Service Representative.
MasterCard® 3D Secure
MasterCard 3-D Secure is an authenticated payment system to improve online transaction security and encourage the growth of e-commerce payments. The 3-D Secure system recreates a high level of security of a physical payment environment by requesting further payment verification. The objective is to provide a safe and secure online payment experience using a password that is validated by the card issuer and further checked by all other parties involved in the transaction.